FAQS

What is Khudaijas?
Khudaijas is modest clothing brand, we make fashionable secure modest clothes.


Who are we?
Design, production, and retail are the heart of the Khudaijas business model. The brand is committed to bringing to you quality apparel and accessories that are priced competitively and are durable to last beyond the current season.


What is the aim of Khudaijas?
Our design focus is on quality products for women. Khudaijas is committed to constantly evolve with the needs of our customers, keeping in mind quality, comfort, durability, and fashion trends.


What products do you have?
Khudaijas offers you a wide range of apparel, footwear and accessories for women.


What is the delivery time?
We expect to deliver confirmed orders across Pakistan within 5 to 7 working days.


What delivery service is used?
We use third-party delivery services like Swyft, Call Courier, PostEx and Leopard to facilitate deliveries to our customers Nationwide.


What are the delivery charges?
The standard delivery charges per order are PKR 200


How do I place my order?
PLACE YOUR ORDER IN THREE EASY STEPS!
Add the desired items to your cart and simply checkout
Submit an order with the correct delivery and contact details
Kindly wait for a confirmation call from our customer service representative

Do you have a return policy?
At Khudaijas we do not accept returns.

Do you have a refund policy?
At Khudaijas we do not refund orders however, we do offer exchanges.


Can I exchange my products, if needed?
Yes, you can exchange products within 7 days of purchase with the original sales receipt, if the product is defective or of an incorrect size. Articles must be unworn, unaltered and tagged. Promotional merchandise is non-exchangeable.


Haven’t received a confirmation email. What should I do?
In case you have not received an email confirming your order, then please wait for the confirmation call from a Khudaijas customer care representative. In case there is no confirmation call either, reach out to us khudaijakk30@gmail.com


The size I ordered doesn’t fit me, what should I do?
If the order does not fit please see our exchange policy, to order a different size and arrange for an exchange


Can I cancel my order?
Orders cannot be canceled once we have verified an order with you and it has been processed and dispatched